Role: Analyst for CRM Testing
- Providing test analysis, test specification and test run .
- Support in testing the releases for Deutsche Telekom CRM business. Tools (HPQC and Rational) A primary focus on the Genesys solutions in addition to evaluating change management monitoring tools for the group to monitor and highlight configuration management weak points.
- Agile project with the offshore team resources to create a web prototype deliverable for reporting.